The Emerging Power of Brand

The Emerging Power of Brand

By Brian Walker CEO, Retail Doctor Group  If people believe they share values with a company, they will stay loyal to the brand.” – Howard Schultz Channel thinking has become more passé as time goes by. Retailers have travelled swiftly from multichannel, omnichannel,...
2022 Consumer Trends: What should retailers expect (Part 1)?

2022 Consumer Trends: What should retailers expect (Part 1)?

By Anastasia Lloyd-Wallis COO, Retail Doctor Group  As we move into 2022, the question on every retailer’s lip is, “What do our customers want this year?” Consumer behaviour has been on a rollercoaster for the past two years, with more twists and turns than Harry...